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North Central Ford


1819 N Central Expy, Richardson, TX 75080 (map)
Today 8:30 AM - 8:00 PM
Sales Rating
Recommend:
Yes (2) No (6)
Service Rating
Recommend:
Yes (1) No (1)
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Dealership Sales Review

2 out of 5 starssales Rating
Started great....ended horrible
Written by jvroenen on 03/11/2014
updated 05/16/2025

Our car buying experience started out phenomenal! We drove from Oklahoma City to North Central Ford because of the amazing deal we had found. The car buying process went flawlessly until after we left the dealership. We have now had the truck 2 1/2 weeks and have received over a dozen phone calls from different staff members trying to collect more money from us. Our bank has explained to them they need to sign over the title and send it to the bank in order to get paid. In Oklahoma you tag the vehicle yourself and maintain the title. The dealership refuses to do this. They have even told us our Bank told them to collect money from us which is not true. We have a great truck that we bought at a great price with a wonderful salesman (Brad) and we have a loan we are paying on a truck that we still don't have the title paperwork on to be able to tag it. Started out great...ended horribly.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

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