Clay Cooley Volkswagen of Richardson

Called an employee named Devin who instructed me to bring in my fathers death certificate So I could sell my the car. The car was bought from this dealership. I now live in Michigan, so I booked a trip down to Dallas with the intention of selling the car. I attempt to set up an appointment to sell it and now I am being told they don't have interest. I flew all the way from Michigan, after being told by Devin to bring my car in, and now they are telling me they won't buy it. It is difficult to have worse experience than this. I truly mean this, buy or sell a car from any other group that you can. This is a pathetic way to practice business. If there was a 0 star option I would choose that.