North Central Ford
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Dealership Service Review
service Rating
Horrible service
Written byon 10/16/2019
Avoid Advantage package at all cost. It’s a rip off... not worth the money you pay for and service is bad. I bought the package and never called me to schedule the add ons, nor called me for the plates. When I got scheduled for the package because I had to contact the sales guy... never called me to pick up car. The manager had to call me. Employee Juan very rude and tries to intimidate clients when voicing dissatisfaction.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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North Central Ford on 10/23/2019
Dealer Response
We are disappointed to hear that you did not have a more positive experience with us at North Central Ford. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (972) 584-1338. We look forward to hearing from you.
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