North Central Ford
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Dealership Service Review
service Rating
Explorer service
Written byon 07/11/2017
updated 07/25/2017
I took my ford explorer to the dealership for service on a warning light and the guys took care of me with a shuttle service to the office in the morning. Once they were able to identify the problem, the explorer needed to be kept over night so the service department hooked me up with a rental for the night. The vehicle was ready for pick up the next day, making me a very satisfied customer.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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isellcars63 on 08/01/2017
Dealer Response
Matthew, thank you for the 5-star review. We are always glad to hear about your experience with us. We will certainly work to improve our loaner vehicle process. Have a wonderful day!
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