North Central Ford
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Dealership Service Review
service Rating
Good service
Written byon 06/16/2017
updated 06/27/2017
I had scheduled a transmission recall on my 2017 f-250 on the 13th and it was supposed to be done that evening. I didn't get it until late the next day. But the advisor let me know they were over booked due to a local ford dealer shut down over the weekend and caused there work load to double. I was taken care of and was satisfied. The only issue I had was it would have been more convenient if they would have rescheduled so I would not have to wait longer.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
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isellcars63 on 06/29/2017
Dealer Response
Thank you for sharing your feedback. We appreciate the rating but we hope to make your next visit a full 5-star rating. We will keep your review in mind for our service department moving forward. Thank you.
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