North Central Ford
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Rude and condescending
Written by 06/23/2022
onDid an online inquiry about a vehicle, the inquiry asked how I wanted to be contacted, so I selected Text as I was working at the time. 3 minutes later I get a phone call from a guy named Sam. I explained I had set my contact preferences to text, and asked why he was calling. As opposed to acknowledging the error his next words were "how soon can you come in" in a condescending tone. If you like being treated like trash this is your spot, but not the interaction I want from a dealership. By far the rudest first impression I have ever had.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
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Katie Rutherford on 06/24/2022
Dealer Response
Hi Eric,
We are disappointed to hear that you did not have a more positive experience with us at North Central Ford. We appreciate you bringing this to our attention. We would love the opportunity to turn your experience around. Please contact our General Manager, Brian Weiss, at 972-231-3491 at your earliest convenience.
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