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North Central Ford


1819 N Central Expy, Richardson, TX 75080 (map)
Today 8:30 AM - 8:00 PM
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Yes (2) No (6)
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Dealership Sales Review

1 out of 5 starssales Rating
Absolute nightmare
Written by Westley on 02/15/2022

I flew from Nebraska to Texas to pay cash for a truck. It's now been 2 months and I still don't have my title! They kept telling me that the DMV would mail it to me. The Texas DMV said that's not true because it's out of state and that they should have given it to me the day of purchase. Then they said that they just got the title and would mail it to me this was on February 10th but the DMV said they got the title on Jan 8th. I bought the truck Dec 16th. Finally after threats to sue they sent the title to my local DMV but they never signed it. That was a week ago and now they won't return my calls. My truck is now impounded due to not being tagged and I can't tag it until I get the title. I have not even got to the oil leak the truck has that they neglected to tell me about. I paid $50k cash for a truck that in now impounded because the dealership won't give me my title!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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Katie Rutherford on 02/16/2022
Dealer Response
Hi Westley, Thank you for bringing this situation to our attention. Our General Manager would like to speak with you directly and work to resolve this situation. Please contact our GM, Brian Weiss, at 972-680-4653 at your earliest convenience.
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