Don Herring Plano

I will say the good thing is when there is ever a recall on my outlander they handle it very quickly now I also had a warranty issue and that was expected to take most of the day to fix. Given that I only have one at most two days off a week when I am off I need to get a lot of things handled - there are NO loaner vehicles offered from the service department even when you purchase your vehicle from them and are still completely under warranty. I do not know if this is a Mitsubishi thing A North Texas Mitsubishi thing or a Don hearing thing but I have had several vehicles throughout the years and no matter who it was with (Toyota, Chevy, Nissan, And Kia) if I ever took my vehicle into their shop to have services done on my car I was allowed a loaner vehicle without having to pay out-of-pocket to get a rental . I find it a massive disappointment, big enough of one in fact, I will now be going to trade my vehicle my next weekend off for a different brand. I've unfortunately found my experience with Mitsubishi and what they offer me to be very disappointing.