Lithia Hyundai of Odessa
Dealership Sales Review
My wife and I visited this dealership on Saturday, March 13th this year and we agreed on the price. We signed all the papers and were congratulated by the guy in the financing department for buying 2010 Genesis. The salesman promised that he would give me a call the following Monday about the new car. He was supposed to make all the arrangements to get this car from Hyundai dealership in Plano, Tx. We have the VIN on all the documents. When I called the sales person on Tuesday I was told that every thing was fine and on schedule. I got a call from the sales person to inform me that there was a problem in getting the car from the other dealership. He said that he was undercut by the other dealer. He did not even offer an apology or credible explanation. He wasted 4 hours of our very precious time! Anyone from Permian Basin area should stay away from this dealership because I find them [violative content deleted].
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No