Spikes Ford
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Dealership Service Review
service Rating
Service on 2012 Ford F-250
Written byon 06/14/2017
This is the first bad experience I've had with Spikes. JC was very helpful, but I had issues. 1) they overcharged me by $100, but corrected that. (2) I left town after picking up my truck and they hadn't bled the breaks properly after servicing them and I had to have them re-bled. (3) my glove box was broken when I picked up my truck and they denied doing it. I know for a fact that it wasn't prior, but they said hey hadn't opened it. However, I found something they was in the glove box sitting outside. We went to put it back and hats when we saw it had been broken. Disappointed hey didn't own up to it.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No