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Pat Lobb's Toyota of McKinney


3350 S Central Expy, Mckinney, TX 75070 (map)
Today 8:30 AM - 9:00 PM
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Yes (6) No (1)
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Dealership Sales Review

1 out of 5 starssales Rating
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Written by dirkjal on 09/04/2013
updated 05/16/2025

4 years ago I went to Patt Lobb in mckinney and I bought a used Toyota tundra with only 24300 miles on it. it was a fair price but like a sucker I succumbed to the "you need to buy the " 6 Year " 100 k mile warranty. I was told it would cover prematurely worn tires, chipped glass, ... shortly thereafter I went in because 2 of the tires were worn out at 31k miles. I was told this wasn't covered because the previous owner had not had the tires rotated by a Toyota dealer every 5k miles. aggravated but stuff happens. yesterday I took my truck in at 99457 miles. about 500 before the 6 year 100k warranty was to expire, I was willing to pay them to look for anything that should be covered by the warranty and I was told my 6 year warranty had expired in 12 of 2012. the 6 year warranty didn't start when I bought it but when the vehicle first went into service. had I been told my 6 year warranty was actually a 3 year warranty I would never have spent over 1600 dollars on the damn thing. the credit managers comment? "im sorry that wasn't explained to you, I wasn't here at the time." Though I understood the warranty was till 100 k, I did not realize that if I bought a 3 year old truck and I bought a 6 year warranty its only good for three years. That’s a huge item people need to know.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable

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