Mercedes-Benz of McKinney

My wife and I recently had the pleasure of purchasing a vehicle from this dealership, and we cannot express enough gratitude for the outstanding service we received. Despite living far from the dealership, Brad, the sales manager, went above and beyond to accommodate us remotely. He worked tirelessly to provide us with an amazing deal, even staying past closing hours to ensure everything was taken care of while honoring the price we discussed over the phone. Upon our arrival, we were greeted with warmth and professionalism, and the vehicle was ready for us to drive off the lot. The level of customer care we experienced was exceptional, making it the best vehicle purchasing experience we've ever had. "Gabi", our sales representative, played a pivotal role in this. He welcomed us with open arms, guided us through the process, and stayed late to ensure every detail was attended to. His dedication left us leaving the dealership with huge smiles on our faces. In addition to Gabi and Brad's exemplary service, Ermin in the finance department deserves special recognition. He was not only honest but also incredibly helpful, making the finance aspect of our purchase a breeze. Overall, the staff at this dealership surpassed our expectations in every way imaginable. From start to finish, they made the entire process simple and seamless, even making accommodations for our family. We highly recommend this dealership to anyone in search of a stress-free and enjoyable car-buying experience. Thank you to Brad, Gabi, Ermin, and the entire team for your outstanding service!