Mercedes-Benz of McKinney

I'm so disappointed with such upscale dealership. You would think that by it being a Mercedes dealership it would provide awesome customer service. (Not) I been giving nothing but excuses and the run around. First off I stay in MS; in which, they stated the could delivery. That never happened. I have to drive and get the vehicle. Next was they were supposed to refunded me the delivery charges. I just received the check on 10/31/20. Vehicle was purchased on 9/29/20. I yet still havent received any paperwork or nothing. I cant even drive the vehicle because I dont have the plates because the dealership still havent sent the paperwork to MS. The buyer's copy paper is not valid in MS. Meaning I have a vehicle in which I cant drive without being ticket. I'm was treated like I was just a piece of paper and not a customer. I will never in this life go back through this with no dealership. I dont care how much I want a vehicle. The way this place operates is an embarrassment to Mercedes. Thanks for making my online experience in purchasing a vehicle a disaster. I wouldn't reccomend this place to no one.. I have reach out to so many people to point where I dont even want the vehicle anymore. It's just hurtful as customer that things can be done to buyer and nothing can be done about it. I'm just stuck with a vehicle that I cant drive. This is so hurtful (Mercedes Benz of McKinney)