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McKinney Buick GMC


3950 S Central Expy, McKinney, TX 75069 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
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Yes (7) No (3)
Service Rating

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Dealership Sales Review

5 out of 5 starssales Rating
It was great!
Written by Kavan S on 01/03/2025

The dealership experience was great. Forest was knowledgeable and professional. He answered all the questions we had and helped us figure out the right car for us. Nico and Zac from finance were also awesome. Our experience with Forest was one of the factors why we came back to the same Dealership, compared to another dealership we visited. We felt courtesy and honesty made the process a little stressful. We had 7 yo and a playroom like other dealerships would have made it easier on sales agents, but it does not affect how we experienced overall.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

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McKinney Buick GMC on 01/08/2025
Dealer Response
We are thrilled to hear about your exceptional experience at our dealership! Your detailed review highlights the outstanding service provided by our team members Forest, Nico, and Zac. We appreciate how Forest's knowledge and professionalism helped you find the perfect vehicle, and we're honored that his approach was a key factor in your decision to return to our dealership. Your recognition of Nico and Zac's excellent work in the finance department further reinforces our commitment to delivering a transparent and customer-focused experience. We understand the challenge of managing a purchase with a young child and acknowledge your suggestion about adding a playroom. While we currently do not have a dedicated children's area, we are always looking for ways to make the car-buying process more comfortable for families. Thank you for taking the time to share such a comprehensive and positive review. Your feedback motivates our entire team to continue providing top-tier service.
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