McKinney Buick GMC

I just need to take a moment to brag about the incredible staff at McKinney Buick GMC! I began searching for a new vehicle when my 2011 Dodge Nitro decided to take its wiring issues and multiply them. What started as the clock losing time the day I bought the car in 2012 became a whole range of wiring problems including the horn randomly honking & the hazards running periodically while the engine was off. Last week was the icing on the cake because the battery was being drained overnight while the car sat on my driveway. I got online and started hunting. I drove a GMC Terrain as a rental a couple of years ago and I only remembered how comfortable every one of those 2,057.1 miles were that I drove. I came to realize that there weren’t many used GMC options which told me without question that they are a vehicle make people keep. I wanted to be one of those people who loved their car so much they couldn’t imagine driving anything else! You guys, I stumbled across the team at McKinney Buick GMC only to realize I’d liked their Facebook page a year ago when I’d read their reviews then. - Derrick Bofferding (sales), Josh Lewis (finance manager), and all of the unsung heroes who worked with my less than stellar credit score not only made me feel like I was a part of the family, but they treated me with respect. I didn’t feel at all like I was being given a sales pitch. I felt like their entire team understood my frustration with my inability to be free to get up and go as I please. Their team went out of their way to stay late and cater to my questions. - I cannot say enough positive about them! Perhaps the greatest evidence I have of the way I was treated was the fact that I reached out willingly to give Derrick a hug as we left. Both my mom & my brother’s jaws were about on the ground. Because I don’t do hugs, I don’t do people in my personal space. But these guys went out of their way to make me feel welcomed and comfortable throughout the entire process, from the time my initial inquiry hit their system to the moment I drove out of the parking lot. And for that, they’ll never truly understand the impact they’ve had on me. I am beyond happy with my purchase and will be back to McKinney Buick GMC for years to come as they have certainly exceeded my expectations and have earned a client for life!