Huffines Kia McKinney

I had purchased a 2014 Cadenza from Tony mcloud. It was late in the evening. Was not able to see the Hail Damage on the car. Our insurance company came out to look at the car as we added the car The day before. They advised us that the car had pre existing hail damage and if it hailed the insurance will only cover 70% of the damages. The next day took the car back and showed it to manager Kevin and was told to go ahead and make appointment with Tony to bring the car in so they will take care of it. Absolutely no problem . Tony didn't give me an appointment until Monday and that Sunday it hailed really bad in McKinney and the car was damaged a lot so insurance only gave us 70% of the claim. Called Tony mcloud and he advised he will speak to Kevin and get back to me. So he called and left a voicemail stating no problem we will take care of it just bring us what the insurance paid and they will take care of the rest. Asked me to bring the car there drop it off along with the cash. I dropped the car off along with cash. Hour later Kevin called and stated before you go get the rental to stop by so I did. When I got there he said his paintless guys can repair the car but it will not be very good job. So the car really needed to go to the body shop to get it done right. And he will talk to his body shop and take care of it. It's been over a month and I haven't heard anything back. I will get the car fixed and pay out of my pocket over $1500. Which I shouldn't have to as Tony left a voicemail stating they will take care of it. But never did I am leaving this review because my experience stated with them really great but there words absolutely meant nothing. I still have that voicemail saved. So my advice to everyone wanting to do business with these guys is do not buy a car from them in the dark. And if you do inspect it very well before you sign papers. Because as I came to find out there words are meaningless. Take your money elsewhere and give it to a reputable dealer who will do what they said they would.