El Dorado Chevrolet

You are welcome for the undeserved one star, lets just imagine there is a minus in front of that rating and we are good. I experience with El Dorado Chevrolet started due to the open recall on a safety related issue with the power steering. As this vehicle is my sons first car learning how to drive and already knowing of the open recall we decided out of an abundance of caution to take the vehicle to El Dorado Chevrolet to have this issue looked at and either fixed or ruled out. Turned out the issue was not the part covered under the open recall however it was tied to the power steering but the only way to be certain this error being displayed on the dash was not related to the open recall was to take it to the stealership to confirm, due to a safety related concern we though this was the most prudent decision. The service rep who helped us at first was affable however, once presented with the other fix (and quite frankly the fix was more than the cars worth) I politely declined. After giving it some though I reached back out to the service advisor to request they waive the diagnostic fee due to the open recall and the safety concern with this party failing and the loss of steering, the guy was not only unwilling to even discuss it but also smug. Look, at the end of the day $100.00 won't break me but it just didn't feel right that the only way I could rule out an open recall that involved a total loss of steering was to take it to the stealership. Lesson learned, the funny thing is that we will be in the market to purchase another vehicle soon however, I can assure you it will NOT be from El Dorado Chevrolet.