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El Dorado Chevrolet


2300 N Central Expy, Mckinney, TX 75070 (map)
Today 8:30 AM - 9:00 PM
Sales Rating
Recommend:
Yes (11) No (0)
Service Rating
Recommend:
Yes (4) No (3)
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Dealership Sales Review

1 out of 5 starssales Rating
Lied to!
Written by Vic on 04/14/2023

Don't believe these people! I saw a listing on Edmunds site that interested me. This is not my first car. I know a car can be sold and not deleted from listings yet. But last night at 10PM I was exploring the car and got a TXT link from the dealer. The person discussed the car with me, answered specific questions, including: I the car still available. This morning, that same person made arrangements (an appointment) to see the car at 10AM. When I got there the "salesman" I had txted with handed my off to another salesman who knew nothing about what I was looking for and went to find out that the car I was looking for "was not available at that time, sold or something". Then tried to sell me a different car. I asked when the car had been sold, he didn't know. Then he called in a "manager" who also tried to sell me a different car. I held back my anger and thanked them for their time and left. When did these people learn that the way to treat a customer is to lie to them from the start. I will never deal with these people!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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Nancy Gorge on 04/21/2023
Dealer Response
Vic, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to Sales Manager at 972-569-0101 at your earliest convenience to discuss how we can turn this experience into a positive one.
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