Gene Messer Volkswagen
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Dealership Service Review
service Rating
Great Service!
Written byon 05/10/2024
Took my Passat to a Lubbock VW dealership for the first time (just moved here from Dallas) and was totally and absolutely surprised at the professional service and courtesy of the dealership. Looks like I’m taking both of my VWs (Passat & Cross Sport) here from now on!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Sara Thurston on 05/14/2024
Dealer Response
It's fantastic to hear that you had such a positive experience at Gene Messer Volkswagen! We strive to provide professional service and top-notch courtesy to all our customers, and we're thrilled to know that we exceeded your expectations. We look forward to taking care of both your Passat and Cross Sport in the future. Thank you for choosing us!
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