Gene Messer Volkswagen
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Dealership Service Review
service Rating
Excellent Service from Andrew and his group
Written byon 01/31/2024
Felt tremble while driving. Andrew and his group found my car had wrong rotors and brake pads. Had previously taken to onion creek VW in Austin but they said it needed alignment and failed to find the problem.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Sara Thurston on 02/01/2024
Dealer Response
We're pleased to hear that you received excellent service from Andrew and his group, and they were able to identify and resolve the issue with your car's rotors and brake pads. It's always important to have a reliable and thorough service team. We appreciate your business and look forward to providing excellent service in the future!
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