Gene Messer Volkswagen

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Gene Messer Volkswagen
7007 University Ave, Lubbock, TX 79413 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
(31)
Recommend:
Yes (5) No (0)
Service Rating
(26)
Recommend:
Yes (15) No (0)
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Dealership Service Review

service Rating
Excellent Customer service
Written by Amy on 08/31/2022

My first experience with VW was great! Taylor was great & updated me as I waited. Great customer service, reasonable price for service provided. I did not have an appt but was taken care of in a timely manner.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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Customer Service on 09/02/2022
Dealer Response
Thank you for being our customer, we appreciate your kind words!
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