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Gene Messer Volkswagen


7007 University Ave, Lubbock, TX 79413 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (5) No (0)
Service Rating
Recommend:
Yes (15) No (0)
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Dealership Service Review

5 out of 5 starsservice Rating
Great service
Written by Bob Ayres on 05/29/2020

They are always nice and kind. They are knowledgeable about their products and repairs. Excellent excellent customer service from all there employees. All the employees are on top of their game. Always keeping the customer up to date on repairs , and always work hard to make sure the customer is delighted with the whole process.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Customer Service on 10/01/2021
Dealer Response
Thank you, Bob, for your kind words for our staff! We thank you for your business and look forward to your next visit!
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