Gene Messer Volkswagen
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Dealership Sales Review
sales Rating
Dishonest dealship
Written byon 01/23/2018
I am very disappointed about this deal. They sell me a car with engine problem. I brought a car 2014 VW CC. The VIN number is WVWBN7AN4DE570430. The day I drive back home, the error sign in the panel just came up. And I go to this deal for engine service for three times in just two weeks. Finally, it was found out that the turbo charge has some problems, and it cannot be fixed in couple of days. At last, they refunded me just the money for the car but never for the tax and other fees. I lost about one thousand dollars, and I was really frustrated in that two weeks.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
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customer_svc on 01/25/2018
Dealer Response
Were sorry that we werent able to meet your expectations. If there is ever anything we can do for you in the future, we hope youll give us the opportunity to earn your business back.
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