Gene Messer Volkswagen

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Gene Messer Volkswagen
7007 University Ave, Lubbock, TX 79413 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
(31)
Recommend:
Yes (5) No (0)
Service Rating
(26)
Recommend:
Yes (15) No (0)
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Dealership Sales Review

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Dishonest dealership!
Written by AmirhosseinJ on 10/03/2017

After 9 month, I found out the Jetta that I bought was wrecked! They didn't disclosed that the car was damaged and has a painted hood, bumper and right fender. Don't do business with this dealership. They refuse to accept the responsibility. Dishonest dealership!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
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customer_svc on 10/09/2017
Dealer Response
We’re sorry that after further attempts to resolve your concerns with your vehicle we weren’t able to meet your expectations.
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