Gene Messer Kia
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Dealership Service Review
service Rating
Extremely overcharged
Written byon 07/11/2022
I was charged $17.50 a quart for oil that I can buy at Walmart for $24.47 for a 5 quart jug. I think if they buy in bulk they should be able to beat that price. I will not be getting service done there again.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
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Customer Service on 07/14/2022
Dealer Response
Thank you for informing me about your situation. Please know that we are looking into your concerns, Ryan Anderson the General Manager will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me.
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