Cleo Bay Honda
Dealership Sales Review
I purchased a new Honda CRV on Aug 2016 from Cleo Bay Honda, Killeen. I was told at the time I bought the vehicle (Aug 2016) along with email confirmation dated 08/08/16 that I will be getting free service for 1 year or upto 20,000 miles from this dealership. Today 07/20/17, I went to do my free service in 13400 miles, the service advisor said, they wont provide any more free service eventhough they promised along with written confirmation that I will be getting free service for 1 year or upto 20,000 miles. The service advisor then redirected me to the sales manager and they said, they wont provide any more free service as thats the General Manager decision. I had written email confirmation that I had 1 year or upto 20,000 miles free service from this dealership. They just ignored all this. I even had better deals from various Honda dealership in Houston. But I went here with a thought of near to my location. Stay away from this people. They will give all impossible promises which they are not going to provide. Honesty & Integrity is not something cannot buy from the market and they dont have any ethics in the business which they does. I do not recommend doing business with this dealership.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes