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Land Rover West Houston


20415 Katy Fwy, Katy, TX 77450 (map)
Today 9:00 AM - 7:00 PM
Sales Rating
Recommend:
Yes (11) No (0)
Service Rating
Recommend:
Yes (31) No (1)
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Dealership Service Review

5 out of 5 starsservice Rating
Top Notch Dealership
Written by Kim Phillips on 05/04/2024

I came to the dealership to have a second key replacement made. Brady Ingram was so nice and professional. Unfortunately, I left a jacket behind in the waiting area. After reviewing the video it showed another customer who was also sitting in the waiting area, decided it was hers for the taking rather than turning it in. The dealership wanted to make it right for me even though it wasn’t their fault. I really appreciated it.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Gabi Porter on 05/06/2024
Dealer Response
Hello Kim, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!
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