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Texan Dodge Chrysler Jeep Ram


18555 Hwy 59 N, Humble, TX 77338 (map)
Today 9:00 AM - 9:00 PM
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Yes (3) No (0)
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Dealership Sales Review

1 out of 5 starssales Rating
Less than honorable....
Written by Gunny Scott on 10/03/2019

I'm a Retired Marine, and honor is extremely important to me. The sales management here has none. I spent all day corresponding with a hard working salesman, to buy a truck. Working through his sales manager, we agreed on a price. I gave them a deposit of $500 and agreed that I could take delivery on Saturday. The next day they then called and said the internet pricing was a mistake, as well as a few other excuses, and would NOT HONOR our agreement. The price wasn't super low and unreasonable. The manager then got an attitude when I replied to his "I'm sure you never have made a mistake: to which I replied, I have owned my mistakes and honored my word and contracts, even if I made a mistake. He was real nasty after that. BUYER BEWARE, even if you have the correspondence saying you just bought a vehicle from them, they will do less than honorable things.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No

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Allen Tate on 10/04/2019
Dealer Response
Sir, I’m very sorry this happened. Unfortunately sometimes our pricing and/or rebate does not feed correctly to our website. That’s why there are disclosures on the website in the rare case this happens. If it’s close we will always honor the pricing, but in your case it would have been $10000 below my cost. As much as I’d love to earn your business I can’t lose $10000 to sell anyone a vehicle. If you’d like me to give you a really great deal to make it up to you please email me atate@texandodge.com.
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