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Texan Dodge Chrysler Jeep Ram


18555 Hwy 59 N, Humble, TX 77338 (map)
Today 9:00 AM - 9:00 PM
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Yes (3) No (0)
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Dealership Sales Review

1.6 out of 5 starssales Rating
Don't Get Scammed with the 43500.00 Special Finance Fee
Written by erichey2675 on 08/08/2009

I received a call from Karen T. of Planet Dodge.[violative content deleted]. She told me that I was preapproved for a new or used auto loan at Planet Dodge of Humble with no money down. She told me everything was done and that all I needed to bring in is my last two paycheck stubs, 6 references, drivers license and a bill in my name. I asked her if she was positive that I was approved and she stated yes and told me that I could set up an appointment with Mario Maltez. I received an email showing a pre-approval Id# with Planet Dodges logo from [violative content deleted]. I set up my appointment at 1pm on Saturday, August 8, 2009. I arrived at the dealership shortly after 1 pm and asked the receptionist to speak with Mario I was told by the receptionist he was unavailable, but then a young man named Mike approached me and stated that Mario was with another client, and he would be able to help me out. Right off the bat he asked for the documents that were requested in the email so that he could make copies. He returned 30 minutes later with a credit application and some other forms for me to fill out. He stated that it was a formality and that I needed to fill out the forms. I agreed and filled out the forms and gave them back to Mike. Then 45 minutes later Mario came to where my friend and I was sitting, he asked me what car I was interested in and I gave him an ad for stock#90080 2009 Dodge Charger which I looked for and was on the lot. I informed him that I had a trade in. He then informed me before even seeing my car that I was upside down, and would need to pay the negative equity in cash before I could get another car, and that I would not qualify for that price $16999.00 because I was not a member of Farm Bureau or a Credit Union. Mario also told me that I did not qualify for the 0 down program that I received the pre approval on, and I would receive a 23.99% interest rate on a loan and be charged $3500.00 for a special finance fee. My car that I currently own is a 2007 with less than 50,000 miles and that I would rather keep it than to pay $3500.00 on top of the purchase price of the car and interest higher than most credit cards. I asked Mario why did they ask me to drive across Houston when I was pre-approved with no money down to only tell me when I get to the Dealership that I am not. With out looking up Mario stated we are done here, and walked off. If you are in the market for a new Dodge or a Used Car Steer Clear of this one. I feel sorry for some poor people that have fell into this trap , they end up paying on a car for 6 years that won't be worth anything considering they are paying credit card interest rates and $3500.00 extra for Special Finance Fees. I looked up some information on Randall Reed and he states on his website the follwing key to success "Work Hard + Honesty + Treating People Fairly = Success." Perhaps he does not have the whole equation solved yet. Or maybe the people that he has working in this dealership does not share his vision.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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