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Texan Dodge Chrysler Jeep Ram


18555 Hwy 59 N, Humble, TX 77338 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (3) No (0)
Service Rating

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Dealership Sales Review

2 out of 5 starssales Rating
Disappointing test drives
Written by kmhunt96 on 12/08/2012
updated 06/26/2025

Met with 2 sales reps (first had a training class) to drive a couple different Grand Cherokees. The reps both seemed very knowledgeable and friendly, and in good spirits like they wanted to find us what we were looking for. We drove a 2013 Grand Cherokee Laredo and a 2012 Grand Cherokee Laredo. Both vehicles were nearly out of gas, and our test drive consisted of going to the Exxon station and back to the dealership. The 2012 required a jump twice, and we returned it to the service bay. We also took a Ram 1500 Longhorn for a spin (fill-up) as well. They only seemed interested in selling their own inventory, but not so much in trying to find what we were looking for. They didn't offer to go over different options or combinations that could be ordered. We ended up going elsewhere, partly because of the disappointing drives and also due to lack of confidence in the vehicle quality. Our day was very informative, and the vehicle selection was great for what we wanted to look at, and I would recommend this dealership for someone wanting to sit in the vehicles and see the differences between trim levels.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? Not Applicable

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