Humble Hyundai

***Posting on multiple sites to reach as many buyers as possible*** The sales staff was helpful and the price very reasonable. That portion of the process went exactly as you'd expect; Chris was great. The issues started in the finance office where a monthly payment was established with a warranty, but a $200 error on their part in regards to taxes led to a new substantially higher payment per month. Mike attempted to explain that away as "being amortized over the term," and had the nerve to tell me to "not speak to him that way" while attempting to explain multiple times that the taxes couldn't possibly be the only change made to result in such a high increase. After further insistence, it was revealed that not only had he increased the finance amount by $200 but he also more than tripled the interest rate and attempted to casually pass that off with the tax change only. By applying some "coupons" and selecting "the only lender offering that rate" the rate suddenly dropped back to what it was before the tax change. I've never seen someone so callously attempt to swindle a customer or a deal turn sour more quickly than this evening. As for the title of the review, this "error" over the life of the loan would have cost enough to qualify for felony grand theft had it not been caught. After all this, we walked away with a great car at a great price at the reasonable finance rate we were originally offered; we'll just go elsewhere for any future needs. 2 stars.