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Westside Lexus


12000 Katy Fwy, Houston, TX 77079 (map)
Today 9:00 AM - 7:30 PM
Sales Rating
Recommend:
Yes (1) No (0)
Service Rating

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Dealership Service Review

5 out of 5 starsservice Rating
Good Service Advisor; Cost of Service too High
Written by SezSolomon on 09/02/2016

I always appreciate the prompt, courteous and reliable service I always receive from Westside Lexus' Andrew Nagler. He is top drawer. I did not have the driver's side window repaired because the price at $718.00 seems very excessive. I probably should have been told to wait 6 months or more to have the 80,000 maintenance performed, because the 75k was done quite recently, and I have an odometer reading of 75,324. Overall, pleased with your quality and responsiveness.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes

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