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Westside Lexus


12000 Katy Fwy, Houston, TX 77079 (map)
Today 9:00 AM - 7:30 PM
Sales Rating
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Yes (1) No (0)
Service Rating

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Dealership Service Review

5 out of 5 starsservice Rating
Great job, But
Written by Orieanna22 on 03/30/2017
updated 04/07/2017

The dashboard replacement looks pretty good, but I did not like the mechanical grease on my leather seats. Andrew the my rep was kind enough to clean the grease from my car seat and counsel. The mechanics should have covered my seat and counsel. I feel that Lexus has a great customer service team. I bring my car offen and this was the first time I was a little disappointed. But overall I still give it 5. If I might add please make sure the service people clean up behind themselves.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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