West Houston Subaru

I was in the market of getting a new Subaru BRZ as my first new car, after countless years of following the car as well as fixing up old handy downs, I figured it was time to make the plunge. I was right away greeted by a very nice sincere young man by the name of Ryan. He smiled and treated me and my family like friends. Not at all pushy and described the benefits of the particular model as well as his personal preference with sporty cars. Keep in mind I did not know how to properly drive a manual car, but he explained to me the basics, and even shared his scary yet fruitful experience of his first time of driving a standard. We joked alot and time came for the "deal" making decisions. He started off by giving us a fair quote and came to a respectable middle ground. I can tell there was a level of "rivalry" within the dealership amongst the other representatives during his negotiation process with his party. And he constantly apologize for the wait but I had no worries and was patient. I can tell he was working the numbers with the other associates and I had no problems waiting. I wouldn't have bought the car from anyone else, just on the fact that he asked me various questions on what i truly wanted in a car as opposed to just settling, even rest assured us that there is no rush. He shared his first experience with his first car and understood that it had to be the right one as its a very large investment. Everything was discussed from past model tweaks to paint color made me believe that he was looking out for me, which is nice. One major thing that set him apart from other sales man aside from his lack of "pushiness" while adding more sincerity, is his on hands support. I expressed my concerns about driving a manual after the purchase and was going to have someone pick it up or drop it off for me. Ryan offered to drop the car off for me if needed, which i agreed. However upon, dropping off the car, Ryan gave me a safe quick tutorial on familiarizing myself with the vehicle. He took about 20 minutes from his time to show me the ropes around the neighboring roads and that was one the greatest experiences I will never forget. He went the extra mile to ensure my car purchasing experience was great even after the purchase was made. After the purchase, he shared his experience on different ways to maintain the car and driving habits to keep wear to a minimum. I went to many car dealerships prior to this one. And though many dealerships may sale the same car with even prices, what differentiates them apart is level of service and support, and Ryan definitely delivered. Ryan is by far the most endearing salesman I ever encountered. Definitely will buying from him again and referring him to friends and family.