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West Houston Subaru


17109 Katy Fwy, Houston, TX 77094 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (7) No (0)
Service Rating
Recommend:
Yes (4) No (1)
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Dealership Sales Review

2 out of 5 starssales Rating
Greedy, deceptive sales people.
Written by kallisti5 on 05/20/2009

First impressions were bad, was handed off to 4 different sales people when they had only one other customer. West Houston Subaru practices very deceptive pricing strategies. They continuously try to work you to going off of monthly price instead of car price. Expect to have them throw some massively overpriced number at you, then have you put all your energy into working them down to what the car should cost monthly AS MARKED. Watch out for the short overconfident guy in the corner office who drives the Jaguar. T hey threw $497 a month * 60 at me for a car which should of only been $370 a month. They also did the "Take the car home and come back tomorrow tactic" I kept hearing them "struggle" to get to $370 for 72 months. I denied and he got really nervous saying to just look at the paperwork. When the finance guy pulled everything up the number became magically $363 at 60 months... what the car should of been as per the financing calculators. The car was only 14k, 497/mo for 60 months is $29k after financing, unless they have 40% APR they were using deceptive selling practice. I would NOT recommend going there. The only reason I had to use them was that I wanted a car that no one else had (diesel Jetta TDI manual) If you must, at least make SURE they go off of car price and not try to force you into "per month cost".

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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