Momentum BMW
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Dealership Service Review
service Rating
Fantastic service professionally delivered
Written byon 04/29/2016
The team at Momentum BMW in Houston is fantastic. Everyone is clearly working together with the customer in mind. Service is estimated and delivered, validation that work is performed, questions as to "is there anything else you feel you need" instead of an up-sell. Jason Merchant, Service Mgr, runs a tight team and is on top of it all.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes