Momentum BMW
Dealership Service Review
I usually don't write complaints but I was charged $490.00 FOR a battery that can't hold a 1.5 hour charge. Yes after 1.5 hours my battery was completely drained and I was charged $490.00. Now a BMW is supposed to be a powerful machine and we know how expensive they are. I did a test. I bought a flashlight from a dollar store and it passed my 1.5 hour test. The light was left onmuch longer and it still had battery life but an over $35,000 car can't. I should've gotten another Lexus or maybe even an Audi. Many people heeded me against purchasing a BMW because they always break down, I loved the look of the car so I paid for warranties up front. Just so you know the 4 year battery warranty does not work. You have to read those cine prints. If you have options like most of us do...dont purchase a BMW. They not only make money on cars but on batteries as well.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes