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Momentum BMW


9570 Southwest Fwy, Houston, TX 77074 (map)
Today 9:00 AM - 7:00 PM
Sales Rating
Recommend:
Yes (44) No (3)
Service Rating
Recommend:
Yes (4) No (0)
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Dealership Service Review

5 out of 5 starsservice Rating
paid $490.00 4 A Battery with A Warranty
Written by bookworm1390 on 02/05/2016

I usually don't write complaints but I was charged $490.00 FOR a battery that can't hold a 1.5 hour charge. Yes after 1.5 hours my battery was completely drained and I was charged $490.00. Now a BMW is supposed to be a powerful machine and we know how expensive they are. I did a test. I bought a flashlight from a dollar store and it passed my 1.5 hour test. The light was left onmuch longer and it still had battery life but an over $35,000 car can't. I should've gotten another Lexus or maybe even an Audi. Many people heeded me against purchasing a BMW because they always break down, I loved the look of the car so I paid for warranties up front. Just so you know the 4 year battery warranty does not work. You have to read those cine prints. If you have options like most of us do...dont purchase a BMW. They not only make money on cars but on batteries as well.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes

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