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Momentum BMW


9570 Southwest Fwy, Houston, TX 77074 (map)
Today 9:00 AM - 7:00 PM
Sales Rating
Recommend:
Yes (44) No (3)
Service Rating
Recommend:
Yes (4) No (0)
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Dealership Service Review

1 out of 5 starsservice Rating
Dont take your car here for any repair!!!!
Written by jane_smith on 09/16/2010

Very pathetic customer relations. You can buy the car but afterward their attitude totally changes. If you ever have to take your car in for any repair or service, be prepared for the most unprofessional group of people working here. Not friendly or courteous at all. No one calls you back to give you any update on your car. You have to call several times and leave messages, day after day, to get a reply back. There are always out of loaner cars. Would charge you even if the issue is something different. Never honor appointments. I would not recommend this dealership at all. I own a BMW 650. regards PS: Following are the people I had to deal with: Shaffee Habhab, Shawn Sharp, Karen Mckemie

  • Recommend this dealer? No

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