Momentum BMW
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Dealership Sales Review
sales Rating
Certified pre owned experience
Written byon 02/05/2016
Far below expectations and willingness to negotiate on trade for such a "high volume" facility. Offer for my high end car was laughable, but luckily the trade vehicle was well priced and had 3 yrs certified warranty left. My warranty was up, and parts for an AMG can be daunting if issues arise. Salesmen were very nice, but GM was questionable. My situation was a bit uncommon, but if you are looking at trades I'd recommend shopping around heavily as you are not very likely to get a good offer here. I certainly would've if I had time to do so.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
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dlr_custserv on 02/18/2016
Dealer Response
We are committed to providing our customer's with a seamless car buying and service experience. We apologize that your experience at our dealership fell short of this. We would like to speak with you further regarding this matter to try to restore your trust in our business. Please contact Tommy Kuranoff at 713.596.3100.
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