Momentum BMW

See all Inventory
Write Service Review
Momentum BMW
9570 Southwest Fwy, Houston, TX 77074 (map)
Today 9:00 AM - 7:00 PM
Sales Rating
(116)
Recommend:
Yes (45) No (3)
Service Rating
(42)
Recommend:
Yes (2) No (0)
Back to Sales Reviews

Dealership Sales Review

sales Rating
New BMW X7 purchased, but defected in system
Written by Jay Park on 09/16/2025

Purchased a new BMW X7, but system defected. I texted the sales person, and I was told to reset the system… Not fixed… Texted the person again, but stop responding.. Need to work with service team. They reset the system, but the issue is still on going.. Spent $100k for a brand new car for defected car & no customer care…

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.
Showing 1 comment
Sort by:
Haley Bada on 09/25/2025
Dealer Response
We would like the opportunity to address your concerns. Please reach out to us directly at (855) 645-6452 when you have a chance. Thank you, and we look forward to hearing from you.
Report
Back to Top

Join Edmunds

Receive pricing updates, shopping tips & more!

Back to Top