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Lone Star Chevrolet

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Lone Star Chevrolet
18900 Northwest Fwy, Houston, TX 77065 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
5 out of 5 stars (53)
Recommend:
Yes (11) No (0)
Service Rating
3.67 out of 5 stars (36)
Recommend:
Yes (2) No (1)
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Dealership Service Review

1 out of 5 starsservice Rating
Cant fix vibration in front
Written by khoov21 on 10/13/2017
Had truck in twice and they can't find vibration in front under front seat 2016 Tahoe.
  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Not Applicable
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isellcars36 on 10/17/2017
Dealer Response
We are sorry to hear that the source of vibration in your vehicle hasn't been found. We assure you that we do everything we can to provide our customers with the best service possible and we hope you'll give us a second chance at 5-star service. Our General Manager, Johnnie Smith, would like to discuss your issues further. Please contact Johnnie at 713-818-8851.
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