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Jeff Haas Mazda


16711 Katy Fwy, Houston, TX 77094 (map)
Today 9:00 AM - 9:00 PM
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Dealership Sales Review

5 out of 5 starssales Rating
No-pressure buying experience
Written by mikefromkaty on 08/02/2013
updated 09/08/2025

We walked into the dealership to look at the 2014 CX-5. Alex Z. helped us, and was extremely knowledgeable about the vehicle specifications. He did not pressure us in any way. We came back to test drive (my wife test drove, as she will be the primary driver), and again Alex was straightforward and informative. When we were close to making a decision, we even did a 2nd test drive, this time I drove it. They have a nice course that takes you on a bumpy road and into a large empty parking lot where you try all sorts of maneuvers. Alex was patient, and we were a little surprised at the end that he just let us walk back to our car without any sort of sales pitch. Nonetheless, the CX-5 spoke for itself, and we inquired about inventory and pricing via email, and worked out an agreeable price by email. The signing went fairly smoothly. There was no pressure from the aftermarket sales associate (we didn't buy any extras). The financing session had a little bit of salesmanship, but not too bad, and if we didn't want something, we just had to say "no" and he would move on. Overall, it was a pleasant and painless car-buying experience, and we are happy with our purchase

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

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jeffhaasmazda on 08/08/2013
Dealer Response
Mike, Thank you for taking the time to leave us this awesome feedback! Alex is an amazing asset to our team and we are lucky to have him. Alex takes pride in his customer service abilities and loves to make the car buying process enjoyable! We are ecstatic to hear your experience was smooth and stress free. We are very appreciative of your Five Star Review and recommendation! Thank you for trusting us with your car buying needs and we hope you and your wife enjoy your new vehicle! Find us on Facebook and Twitter to take advantage of our exclusive online coupons and discounts! Regards, Todd Crabtree - General Sales Manager toddc@jeffhaasmazda.com
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