Skip to main content

Baker Nissan North


19630 Northwest Fwy, Houston, TX 77065 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (4) No (1)
Service Rating
Recommend:
Yes (12) No (0)
Back to Sales Reviews

Dealership Sales Review

1 out of 5 starssales Rating
Worst car buying experience
Written by Rochelle on 11/24/2024

I recently brought a used Ford Fusion from Baker Nissan. Unfortunately, the car they sold has major issues. I went back to the dealership for the following problems ( Fumes coming from vents, gear shift getting stuck while driving, auto control works periodically ,a/c and defogger works periodically. Also there is burning smell coming from engine, stereo system not working with a host of other issues). My experience has been completely horrible. It’s absurd. One day after purchasing the vehicle, bringing it back for major issues that put me and my children’s life in danger due to this vehicle not being safe for the road. Nissan refused to do any repairs until the warranty took effect, which was 30 days later. I was forced to ride around inhaling toxic fumes and the car locked up on me while bringing my daughter to children’s hospital. The security at the urgent care helped me to get the car out of the street. I wouldn’t advise anyone to do business with this company. They are inconsiderate and will take advantage of you.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.

Showing 1 comment
Sort by:
Carl Baker on 12/11/2024
Dealer Response
Rochelle Arnolie, we regret to hear that you had this experience with us. Please reach out to us at (832) 604-3495 so we may assist you in moving forward towards a resolution.
Report