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AutoNation Chrysler Dodge Jeep Ram Houston


1515 S Loop W, Houston, TX 77054 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (23) No (0)
Service Rating
Recommend:
Yes (39) No (9)
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Dealership Service Review

4 out of 5 starsservice Rating
Warranty Work
Written by Rickey M on 09/12/2023
When we first sent our minivan in to get a few problems serviced under warranty we ran into a lot of issues. There was a lack of communication and when we received our van back those same problems were not fixed. We spoke to the management team and received a new tech rep named Yuri. She was very organized and thorough. She kept us informed on every step of the process and gave us a loaner vehicle until the work was complete. She made sure that all of our problems were resolved at no additional cost to us. Having had a rocky start she really made us feel comfortable and confident that we will be heard and taken care of. I would highly recommend Yuri and the management team at AutoNation.
  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Piper Yost on 09/14/2023
Dealer Response
Hello Rickey, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!
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