Advantage BMW Midtown
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Dealership Service Review
service Rating
Great example of customer service
Written byon 11/19/2021
I usually worked with Momentum BMW Dealership but after my experience with Advantage I will never go back. The employees at Advantage (especially Brandon Valdez) made me feel calm, collected and important. I had an awful two day experience due to an accident that an uninsured driver caused. Although I had minimal visible damage they explained everything in great detail and gave me everything I will need when pressing charges against this driver. They were very honest with me and showed me what I will need and not need because I had to pay for damages I didn’t cause. Once I get what is owed I will go back to fix the cosmetic parts of my car. Thanks for taking care of me!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes