Skip to main content

Westside Lexus


12000 Katy Fwy, Houston, TX 77079 (map)
Today 9:00 AM - 7:30 PM
Sales Rating
Recommend:
Yes (1) No (0)
Service Rating

Be the first to write a review.

Back to Service Reviews

Dealership Service Review

5 out of 5 starsservice Rating
Satisfied customer
Written by LWBHou1945 on 03/27/2017

My service rep, Jacob Hershman, was very knowledgeable, and he was a good listener. He responded with good questions and good suggestions. I usually just take whichever service rep is available. But in the future, I'll ask for and wait for Jacob.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.