West Houston Subaru

I would rate this a 5 star except I was witness to another customer not being treated fairly and I'm always going to side with people being treated fairly and equally. My sales person (Theo) was smart and personable and a joy to work with. He went above and beyond for me and I really appreciated an already convoluted process being simplified. I would highly recommend Theo because he genuinely cares about the people he's helping. The manager appeared concerned about the mistreatment of the other customer but we'll see if his offer comes to fruition. I tend to go by what people DO versus what they SAY. Overall I was generally pleased with my experience at West Houston Subaru and would definitely recommend it. I've been a Toyota owner since I began driving but was convinced by the Subaru product to try something new.