Sterling McCall Lexus

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Sterling McCall Lexus
10025 Southwest Fwy, Houston, TX 77074 (map)
Today 8:30 AM - 7:30 PM
Sales Rating
(407)
Recommend:
Yes (16) No (4)
Service Rating
(2153)
Recommend:
Yes (90) No (11)
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Dealership Service Review

service Rating
Water pump
Written by Drcarl3265 on 03/21/2024

Not very special or that Lexus quality

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes
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Laura Villalobos on 04/03/2024
Dealer Response
Thank you for sharing your comments. I’m sorry to read that you are unhappy with our service department. I would like to find out more about your experience, but I am unable to locate your customer records with the information provided in the review. Please contact me at 713-995-2621 and I will do my, best to resolve the issue. Larry Miller Service Director
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