Sterling McCall Lexus

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Sterling McCall Lexus
10025 Southwest Fwy, Houston, TX 77074 (map)
Today 8:30 AM - 7:30 PM
Sales Rating
(407)
Recommend:
Yes (16) No (4)
Service Rating
(2153)
Recommend:
Yes (90) No (11)
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Dealership Sales Review

sales Rating
Lexus can do better
Written by Nothappy on 04/22/2024

The salesperson was not very knowledgeable about the vehicles. We were given wrong information a number of times. The salesperson spent very little time explaining how to use all the features on the car I bought.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
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Kathryn Glenn on 04/29/2024
Dealer Response
Thank you for sharing your comments. I am sorry to read that you are unhappy with your purchase experience. Please contact me at 713-995-2410 and I will be happy to arrange for a proper vehicle delivery with a thorough explanation of the features and controls. Mylinh Tran-Salazar General Sales Manager mtransalazar@SMLexus.com
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Laura Driscoll on 04/23/2024
Dealer Response
Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.
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