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Sterling McCall Lexus


10025 Southwest Fwy, Houston, TX 77074 (map)
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Sales Rating
Recommend:
Yes (22) No (4)
Service Rating
Recommend:
Yes (101) No (11)
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Dealership Sales Review

5 out of 5 starssales Rating
Lexus RX350H
Written by Dtheriot on 04/11/2024

The vehicle is fantastic. A major negative is that we had to wait 8 months to get the vehicle that we wanted with the features that we wanted. I was hoping to get some kind of compensation for staying loyal and waiting instead of going elsewhere but to no avail. I will admit that the vehicle was worth the wait and except for the wait, the experience with our sales rep and the dealer was great.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

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Sara Thurston on 04/12/2024
Dealer Response
It's great to hear that you're enjoying your Lexus RX350H! We apologize for the extended wait time you experienced, and we understand your frustration. We strive to provide excellent service and appreciate your loyalty. Thank you for choosing us!
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